TextNow: Call + Text Unlimited reviews: complaints, praise and verdict
TextNow, Inc.
Data as of October 21, 2026. Review analysis of 100 reviews generated October 21, 2026.
By the numbers (App Vulture estimates, data as of October 21, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
TextNow is praised for its free unlimited talk and text service and no phone bill, but faces criticism for excessive ads, bugs, and account access issues. Users appreciate the free data and international calling features, but some are frustrated with the app's performance and verification problems, leading to mixed overall sentiment.
Rating Distribution
Pain Points
-
ads
· 4.0% of reviews
Excessive advertisements interrupting the user experience
-
bugs
· 12.0% of reviews
Software bugs causing app malfunctions
-
performance
· 10.0% of reviews
Slow app performance and lagging issues
-
account access issues
· 5.0% of reviews
Problems logging into the app
-
international calling
· 10.0% of reviews
Issues with international calling
Praised Features
-
unlimited talk and text
· 4.0% of reviews
Applause for unlimited talk and text service
-
free service
· 8.0% of reviews
Appreciation for the free phone service
-
second phone number
Usefulness of having a second phone number
-
international calling
Low-cost international calling
-
free data
Free data access
Feature Requests
-
video calling
· 1.0% of reviews
Request for video calling feature
-
group chat
Request for group chat feature
Bug Reports
-
verification issues
· 4.0% of reviews
Problems with account verification
Competitive Position
The app holds a strong position in the free communication service market due to its free service and unlimited talk and text features, but faces competition from other freemium apps with fewer ads.
Frequently asked questions about TextNow: Call + Text Unlimited
What do TextNow: Call + Text Unlimited users complain about most?
The most common complaint in TextNow: Call + Text Unlimited reviews is bugs (12% of reviews), followed by performance (10% of reviews) and international calling (10% of reviews). Software bugs causing app malfunctions.
What do users like about TextNow: Call + Text Unlimited?
Users praise TextNow: Call + Text Unlimited most for free service (8% of reviews), then unlimited talk and text (4% of reviews) and second phone number (0% of reviews). Appreciation for the free phone service.
Is TextNow: Call + Text Unlimited worth it?
Yes for most users: TextNow: Call + Text Unlimited holds a 4.6 rating from 1,664,557 ratings. TextNow is praised for its free unlimited talk and text service and no phone bill, but faces criticism for excessive ads, bugs, and account access issues. Users appreciate the free data and international calling features, but some are frustrated with the app's performance and verification problems, leading to mixed overall sentiment. Reviews describe pricing as positive. The main reason users leave is ads.
How many monthly downloads does TextNow: Call + Text Unlimited have?
TextNow: Call + Text Unlimited gets about 1.5M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 21, 2026).
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