Sonic
Users are largely dissatisfied with the SONIC Drive-In app due to frequent crashes, a confusing user interface, and negative changes in the rewards program. The negative sentiment towards recent...
User interface and experience issues
Problems during the order placement and checkout process
Issues related to payment processing
Difficulties in signing into the app
Issues with promotional offers and rewards
General software bugs
Issues with default payment settings
Problems with how the menu is organized
Service-related issues
Lack of customization features
Issues with ordering food in advance
The app frequently crashes
Problems with payment processing
Problems with signing into the app
Praising the ability to order ahead
Quality of service provided
Add an option to tip drivers
Request for more menu options
The app frequently crashes
Problems with signing into the app
Sonic's app is facing stiff competition from other fast food chains with more user-friendly apps and better pricing. The app's current issues are pushing users towards alternatives.