Prime Video reviews: complaints, praise and verdict
Amazon Mobile LLC
Data as of October 25, 2026. Review analysis of 100 reviews generated October 25, 2026.
By the numbers (App Vulture estimates, data as of October 25, 2026)
Estimates come from App Vulture's chart-rank model, confidence medium; see how the estimate works.
Analysis Summary
Prime Video has a strong content library but suffers from excessive ads, technical issues, and content availability problems, leading to mixed user sentiment and a medium risk level for its long-term viability.
Rating Distribution
Pain Points
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ads
· 26.0% of reviews
Excessive advertisements interrupting content
-
performance
· 10.0% of reviews
App crashes and slow loading times
-
technical issues
· 13.0% of reviews
Bugs and glitches
-
content availability
· 3.0% of reviews
Limited availability of desired content
-
ad-free experience
· 21.0% of reviews
Ads in ad-free subscriptions
Praised Features
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content variety
Wide range of movies and TV shows
-
personalized experience
Recommendations and profiles
Feature Requests
-
subtitle customization
· 2.0% of reviews
Customizable subtitles for better accessibility
Bug Reports
-
auto downloads
Automatic downloads consuming storage
-
episode order
· 1.0% of reviews
Incorrect episode order
Competitive Position
Prime Video faces stiff competition from Netflix, particularly in terms of ad-free experiences and content variety.
Frequently asked questions about Prime Video
What do Prime Video users complain about most?
The most common complaint in Prime Video reviews is ads (26% of reviews), followed by ad-free experience (21% of reviews) and technical issues (13% of reviews). Excessive advertisements interrupting content.
What do users like about Prime Video?
Users praise Prime Video most for content variety (0% of reviews), then personalized experience (0% of reviews). Wide range of movies and TV shows.
Is Prime Video worth it?
Yes for most users: Prime Video holds a 4.7 rating from 5,756,585 ratings. Prime Video has a strong content library but suffers from excessive ads, technical issues, and content availability problems, leading to mixed user sentiment and a medium risk level for its long-term viability. Reviews describe pricing as negative. The main reason users leave is ads.
How many monthly downloads does Prime Video have?
Prime Video gets about 3.2M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 25, 2026). Estimated monthly revenue is in the $5M to $10M range.
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