Prime Video — Reviews & Insights

Name: Prime Video
Rating: 4.17 (5175069 reviews)

Amazon Mobile LLC

★ 4.17 (5.2M) Entertainment Android Free

Or ask: Compare Prime Video to its top alternatives What do Prime Video users complain about most? Is Prime Video still actively maintained? Best-rated Prime Video alternative right now?

⚠ Sentiment Storm (severe) ⚡ Disruption Score: 53

Rating

4.17

5.2M ratings

Reviews/Month

2308

Trend: declining

Last Updated

Mar 6, 2026

Varies with device

Days Since Update

Active

Analysis Summary

Prime Video receives mixed to negative feedback primarily due to excessive ads, performance issues, and content availability problems. Users express frustration with ads even on paid subscriptions,...

Rating Distribution

5★

19.6%

4★

3.8%

3★

5.3%

2★

9.1%

1★

62.2%

Pain Points

ads · 26.0% of reviews
Excessive advertisements interrupting the viewing experience.
performance · 21.7% of reviews
App crashes, freezes, and slow loading times.
content availability · 4.0% of reviews
Limited availability of desired movies and shows.
technical issues · 13.7% of reviews
General technical problems affecting app functionality.
subtitle issues · 2.3% of reviews
Problems with subtitle availability and quality.
content selection · 1.3% of reviews
Limited selection of shows and movies.
download capability · 7.3% of reviews
Issues with downloading content for offline viewing.
ad-free experience · 26.0% of reviews
Expectations of an ad-free experience not met.
app freezing · 12.0% of reviews
The app freezes or crashes frequently.
black screen · 3.0% of reviews
The app displays a black screen and won't load.

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Praised Features

content variety · 0.3% of reviews
Wide range of movies and TV shows available.
live TV and sports
Access to live TV broadcasts and sports events.
personalized experience
Customizable profiles and personalized recommendations.

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Feature Requests

subtitle customization · 2.3% of reviews
Ability to customize subtitles, including font, size, and color.

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Bug Reports

auto downloads · 2.0% of reviews
Automatic downloads consuming storage without consent.
episode order · 0.3% of reviews
Incorrect episode order or missing episodes.

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Competitive Position

Prime Video faces stiff competition from established players like Netflix and newer entrants like JioHotstar, particularly in terms of ad-free experience and content variety.

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