PlayStation App reviews: complaints, praise and verdict
PlayStation Mobile Inc.
Data as of October 22, 2026. Review analysis of 100 reviews generated October 22, 2026.
By the numbers (App Vulture estimates, data as of October 22, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
The PlayStation App has received mixed to negative reviews primarily due to persistent login issues, performance problems, and various bugs. While some users praise its social connectivity and console control features, the majority express dissatisfaction with the app's overall user experience and customer support.
Rating Distribution
Pain Points
-
login
· 19.0% of reviews
Difficulties with signing into the app
-
performance
· 35.0% of reviews
Slow loading times and app crashes
-
bugs
· 34.0% of reviews
Various bugs affecting app functionality
-
social connectivity
· 17.0% of reviews
Issues with connecting and communicating with friends
-
console control
· 30.0% of reviews
Problems with controlling the console remotely
Praised Features
-
social connectivity
· 5.0% of reviews
Connectivity and communication with friends
-
console control
· 30.0% of reviews
Remote control of the console
Feature Requests
-
watch media on TV and play a game
· 33.0% of reviews
Ability to watch media on TV and play a game simultaneously
Bug Reports
-
login
· 19.0% of reviews
Issues with signing into the app
-
performance
· 35.0% of reviews
Slow loading times and app crashes
Competitive Position
The PlayStation App faces stiff competition from Xbox and PC platforms, particularly due to issues with app performance and user experience.
Frequently asked questions about PlayStation App
What do PlayStation App users complain about most?
The most common complaint in PlayStation App reviews is performance (35% of reviews), followed by bugs (34% of reviews) and console control (30% of reviews). Slow loading times and app crashes.
What do users like about PlayStation App?
Users praise PlayStation App most for console control (30% of reviews), then social connectivity (5% of reviews). Remote control of the console.
Is PlayStation App worth it?
Not for everyone: PlayStation App holds a 3.5 rating from 1,103,679 ratings, and the most common complaint is performance. The PlayStation App has received mixed to negative reviews primarily due to persistent login issues, performance problems, and various bugs. While some users praise its social connectivity and console control features, the majority express dissatisfaction with the app's overall user experience and customer support. Reviews describe pricing as mixed. The main reason users leave is bugs.
How many monthly downloads does PlayStation App have?
PlayStation App gets about 1.8M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 22, 2026).
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