Banco PicPay: Cartão, Pix e + reviews: complaints, praise and verdict
PicPay
Data as of October 26, 2026. Review analysis of 100 reviews generated October 26, 2026.
By the numbers (App Vulture estimates, data as of October 26, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Banco PicPay receives mixed reviews, with users praising its digital account and credit card features but criticizing intrusive ads, frequent bugs, and security concerns. The app's freemium model with ads is generally accepted, though intrusive ads are a significant concern. Users are leaving primarily due to excessive ads, and the app faces medium risk due to technical issues, security concerns, and competitive pressure.
Rating Distribution
Pain Points
-
ads
· 5.0% of reviews
Excessive promotional content within the app.
-
bugs
· 8.0% of reviews
Various technical issues affecting app functionality.
-
security
· 1.0% of reviews
Concerns about data protection and security.
-
digital_account
· 1.0% of reviews
Issues with the digital account features.
-
credit_card
· 4.0% of reviews
Problems with the credit card services.
-
Pix_transfers
· 8.0% of reviews
Issues with Pix transfers.
-
app_usability
· 10.0% of reviews
Difficulties in navigating the app.
-
card_issues
· 2.0% of reviews
Problems related to card usage.
-
Instant Pix transfers
· 7.0% of reviews
Problems with instant Pix transfers.
Praised Features
-
digital_account
Features related to the digital account.
-
credit_card
Features related to the credit card.
Feature Requests
-
Add English language support
· 2.0% of reviews
Request for adding English language support.
Bug Reports
-
Intrusive ads
· 3.0% of reviews
Annoying and intrusive promotional ads.
-
Application crashes
· 8.0% of reviews
The app frequently crashes.
-
Fraud and security issues
Reports of unauthorized transactions and security concerns.
-
Hidden fees
· 1.0% of reviews
Complaints about hidden or unexpected fees.
-
Card not working
· 2.0% of reviews
Problems with the credit card not functioning.
-
Transfer delays
Delays in transferring funds.
-
Poor interface
· 8.0% of reviews
Issues with the app's interface and design.
-
Forced credit card enrollment
· 2.0% of reviews
Complaints about being forced to enroll in a credit card.
-
Instant Pix transfers
· 7.0% of reviews
Problems with instant Pix transfers.
Competitive Position
The app faces competition from other digital banking services, but its ease of use and quick Pix transactions give it a competitive edge.
Frequently asked questions about Banco PicPay: Cartão, Pix e +
What do Banco PicPay: Cartão, Pix e + users complain about most?
The most common complaint in Banco PicPay: Cartão, Pix e + reviews is app_usability (10% of reviews), followed by bugs (8% of reviews) and Pix_transfers (8% of reviews). Difficulties in navigating the app.
What do users like about Banco PicPay: Cartão, Pix e +?
Users praise Banco PicPay: Cartão, Pix e + most for digital_account (0% of reviews), then credit_card (0% of reviews). Features related to the digital account.
Is Banco PicPay: Cartão, Pix e + worth it?
Yes with caveats: Banco PicPay: Cartão, Pix e + holds a 4.4 rating from 2,713,753 ratings, and the most common complaint is app_usability. Banco PicPay receives mixed reviews, with users praising its digital account and credit card features but criticizing intrusive ads, frequent bugs, and security concerns. The app's freemium model with ads is generally accepted, though intrusive ads are a significant concern. Reviews describe pricing as mixed. The main reason users leave is ads.
How many monthly downloads does Banco PicPay: Cartão, Pix e + have?
Banco PicPay: Cartão, Pix e + gets about 640K downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 26, 2026).
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