Paytm: Secure UPI Payments — Reviews & Insights
Paytm - One97 Communications Ltd.
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☠ Zombie App
⚠ Sentiment Storm (mild)
Rating
4.78
24.2M ratings
Reviews/Month
200
Trend: declining
Last Updated
Mar 4, 2026
v10.75.6
Days Since Update
193
Stale
Analysis Summary
Paytm: Secure UPI Payments is highly praised for its innovative features and extensive functionality, but struggles with recurring bugs and payment failures, leading to mixed user sentiment and occasional churn. The app's freemium model with ads is generally accepted, though some users express frustration with ad frequency.
Rating Distribution
Pain Points
-
bugs
· 9.0% of reviews
Issues with app functionality
-
update issues
· 5.0% of reviews
Problems after app updates
Praised Features
-
personalized UPI ID
· 1.0% of reviews
Customizable UPI ID feature
-
innovations
Various innovative features
Feature Requests
-
payment history deletion option
Option to delete payment history
Bug Reports
-
payment failures
Failed payment transactions
Competitive Position
Paytm maintains a strong market position due to its extensive feature set and innovation, but faces competition from other UPI apps like PhonePe.
