Netflix — Reviews & Insights
Netflix, Inc.
Analysis Summary
Netflix is highly praised for its content variety and personalized recommendations, but frequent price increases and content removal are major pain points leading to user dissatisfaction and...
Rating Distribution
Pain Points
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pricing
· 11.3% of reviews
Frequent price increases are a major concern for users.
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ads
· 3.7% of reviews
Excessive commercials
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app_freezing
· 2.3% of reviews
Occasional freezing issues are reported by users.
-
content_selection
· 9.3% of reviews
Users are frustrated with the removal of popular shows.
-
sound_issues
· 0.3% of reviews
Audio playback problems
Praised Features
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content_variety
· 22.3% of reviews
Diverse range of content available on Netflix.
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recommendations
· 16.7% of reviews
Personalized recommendations based on viewing history.
Feature Requests
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more_anime
· 4.0% of reviews
Users are requesting more anime content.
-
more_horror_movies
· 1.0% of reviews
Request for more horror movies
Bug Reports
-
app_freezing
· 2.3% of reviews
Occasional freezing issues reported by users.
Competitive Position
Netflix maintains a strong market position due to its extensive content library and user-friendly interface, though it faces competition from other streaming services.
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