Facebook reviews: complaints, praise and verdict
Meta Platforms, Inc.
Data as of October 27, 2026. Review analysis of 100 reviews generated October 27, 2026.
By the numbers (App Vulture estimates, data as of October 27, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Facebook continues to be a highly popular social networking app with strong user engagement and satisfaction. However, it faces challenges with account issues and performance bugs that could lead to user churn. The app's freemium model is generally well-received despite ad presence.
Rating Distribution
Pain Points
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account issues
· 5.0% of reviews
Users report difficulties with account disconnections, suspensions, and verification failures.
-
performance issues
· 4.0% of reviews
Users mention the app taking up excessive storage and causing freezing.
Praised Features
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social interaction
· 5.0% of reviews
Users appreciate the platform's ability to connect with people and communities.
-
customization
Users value the ability to personalize their profiles and feeds.
Feature Requests
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more privacy controls
· 1.0% of reviews
Users express a desire for enhanced privacy settings.
Bug Reports
-
account issues
· 5.0% of reviews
Users report account-related bugs such as disconnections and verification failures.
Competitive Position
Facebook maintains a strong market position due to its extensive user base and robust feature set.
Frequently asked questions about Facebook
What do Facebook users complain about most?
The most common complaint in Facebook reviews is account issues (5% of reviews), followed by performance issues (4% of reviews). Users report difficulties with account disconnections, suspensions, and verification failures.
What do users like about Facebook?
Users praise Facebook most for social interaction (5% of reviews), then customization (0% of reviews). Users appreciate the platform's ability to connect with people and communities.
Is Facebook worth it?
Yes for most users: Facebook holds a 4.6 rating from 187,289,735 ratings. Facebook continues to be a highly popular social networking app with strong user engagement and satisfaction. However, it faces challenges with account issues and performance bugs that could lead to user churn. Reviews describe pricing as positive. The main reason users leave is bugs.
How many monthly downloads does Facebook have?
Facebook gets about 3.4M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 27, 2026).
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