Disney+ — Reviews & Insights
Disney
Analysis Summary
Disney+ receives mixed reviews with users praising the extensive content library but criticizing excessive ads, technical glitches, and high subscription costs. Persistent technical issues and...
Rating Distribution
Pain Points
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ads
· 21.0% of reviews
Excessive advertisements interrupting the viewing experience.
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bugs
· 34.3% of reviews
Technical issues and glitches in the app.
-
ux
· 24.7% of reviews
User interface and experience issues.
-
performance
· 34.0% of reviews
Slow loading times and streaming issues.
-
missing_features
· 18.7% of reviews
Lack of certain features or content.
-
ad_removal
· 25.3% of reviews
Issues related to ad-free experience.
-
loading_issues
· 32.3% of reviews
Difficulties with loading content
-
streaming_issues
· 31.7% of reviews
Problems with streaming video content.
-
content_selection
· 22.7% of reviews
Issues with the variety or selection of content.
-
user_experience
· 27.7% of reviews
General user experience dissatisfaction
-
more_content
· 5.0% of reviews
Desire for more content.
-
app_crashes
· 27.3% of reviews
The app crashes unexpectedly.
-
login_issues
· 27.7% of reviews
Problems with logging into the app.
-
content_library
· 22.0% of reviews
Issues with the content library.
-
originals
· 25.3% of reviews
Issues with original content.
Praised Features
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content_selection
· 7.0% of reviews
Variety and selection of content available.
-
multi_device_support
· 7.0% of reviews
Ability to watch on multiple devices.
-
parental_controls
· 3.0% of reviews
Parental control features.
Feature Requests
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more_content
· 4.3% of reviews
Desire for additional content
-
better_recommendations
· 21.7% of reviews
Request for improved content recommendations.
Bug Reports
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app_crashes
· 27.3% of reviews
The app crashes unexpectedly.
-
streaming_issues
· 31.7% of reviews
Problems with streaming video content.
-
login_issues
· 27.7% of reviews
Problems with logging into the app.
-
content_library
· 22.0% of reviews
Issues with the content library.
Competitive Position
Disney+ faces stiff competition from other streaming services, particularly in terms of ad frequency and subscription pricing.
