Wells Fargo Mobile®
Wells Fargo Mobile
⚠ Sentiment Storm (mild)
Rating
4.83
2.8M ratings
Reviews/Month
411
Trend: declining
Last Updated
Mar 6, 2026
v26.02.00.38
Days Since Update
11
Active
Analysis Summary
The Wells Fargo Mobile® app receives high praise for its overall service and customer satisfaction, though it faces occasional issues with app crashes, login problems, and mobile deposit features....
Rating Distribution
Pain Points
-
security
· 1.0% of reviews
Issues with biometric login
-
functionality
· 1.0% of reviews
App crashes
-
mobile deposit issues
· 2.0% of reviews
Mobile deposit feature problems
-
Zelle
· 5.0% of reviews
Zelle issues
-
login issues
· 1.0% of reviews
Login problems
Praised Features
-
overall service
· 16.0% of reviews
General satisfaction with the app's service
-
customer service
· 11.0% of reviews
Positive experiences with customer service
-
Zelle
· 6.0% of reviews
Satisfaction with Zelle feature
Competitive Position
Wells Fargo Mobile® app is positioned as a reliable and comprehensive banking app with a strong focus on customer service and security.
