Spotify: Music and Podcasts — Reviews & Insights
Spotify AB
Analysis Summary
Spotify continues to be a popular choice for music and podcast streaming, praised for its extensive library and personalized recommendations. However, the high frequency of ads in the free version...
Rating Distribution
Pain Points
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pricing
· 11.0% of reviews
Concerns about the cost of premium subscriptions
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ads
· 22.7% of reviews
Annoyance with the frequency and intrusiveness of ads
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bugs
· 21.0% of reviews
Issues with app functionality and stability
-
music quality
· 18.3% of reviews
Issues with audio quality and playback
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personalization
· 23.0% of reviews
Dissatisfaction with playlist and recommendation algorithms
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remove ads
· 14.3% of reviews
Desire for ad-free experience
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sync issues
· 20.7% of reviews
Problems with syncing playlists and music across devices
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music library
· 24.0% of reviews
Issues with managing and accessing music library
-
turn off shuffling
· 20.0% of reviews
Inability to turn off random playback
Praised Features
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music and podcast library
· 20.3% of reviews
Appreciation for the extensive collection of music and podcasts
-
user interface
· 14.7% of reviews
Positive feedback on the app's design and ease of use
-
personalization
· 21.0% of reviews
Compliments on the app's ability to recommend personalized content
Feature Requests
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control over music playback
· 9.3% of reviews
Request for more control over music playback features
-
customizable backgrounds for lyrics
Interest in customizing the appearance of song lyrics
Bug Reports
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playlist disappearance
· 7.0% of reviews
Reports of playlists disappearing or not syncing
-
app crashes
· 14.7% of reviews
Issues with the app crashing or freezing
Competitive Position
Spotify maintains a strong market position due to its extensive music and podcast library, but faces competition from other streaming services offering similar features.
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