Snapchat
Snap Inc
Rating
4.16
39.2M ratings
Reviews/Month
15000
Trend: stable
Last Updated
Mar 6, 2026
v13.82.2.0
Days Since Update
11
Active
Analysis Summary
Snapchat is generally well-liked for its expressive filters and messaging features, but users frequently report bugs, performance issues, and login problems. The freemium model with ads is generally...
Rating Distribution
Pain Points
-
functionality
· 3.0% of reviews
Issues with app performance and stability
-
filters and lenses
· 2.0% of reviews
Limited and repetitive filters
-
communication
· 1.0% of reviews
Disruptions in messaging
-
custom profile backgrounds
Limited customization options
-
camera issues
· 2.0% of reviews
Camera malfunctions
-
login problems
· 2.0% of reviews
Account access issues
Praised Features
-
filters and lenses
· 4.0% of reviews
Expressive filters and lenses
-
communication
· 3.0% of reviews
Messaging and video chat
Feature Requests
-
custom profile backgrounds
More customization options
Bug Reports
-
performance issues
· 3.0% of reviews
App crashes and slow loading
-
login problems
· 2.0% of reviews
Account access issues
Competitive Position
Snapchat maintains a strong position in social messaging but faces stiff competition from Instagram and TikTok in terms of features and user engagement.
