Name: Sam's Club Shopping & Delivery
Rating: 4.90 (4877553 reviews)

Analysis Summary

Sam’s Club Shopping & Delivery app receives mixed reviews, with users praising its user experience, pricing, and membership benefits while noting issues with app crashes, checkout errors, and high...

Sign up to read the full analysis

Rating Distribution

5★

55.0%

4★

8.8%

3★

9.4%

2★

5.6%

1★

21.2%

Pain Points

ux · 2.0% of reviews
User experience issues
pricing · 2.0% of reviews
Pricing issues
inventory · 4.0% of reviews
Inventory issues
functionality · 2.0% of reviews
Functionality issues
pickup and delivery · 8.0% of reviews
Pickup and delivery issues
scan and go · 5.0% of reviews
Scan and go issues
membership benefits · 2.0% of reviews
Membership benefits issues
payment options · 1.0% of reviews
Payment options issues
inventory management · 1.0% of reviews
Inventory management issues
sign-in issues · 2.0% of reviews
Sign-in issues
checkout errors · 2.0% of reviews
Checkout errors
delivery · 7.0% of reviews
Delivery issues
pricing · 2.0% of reviews
Pricing issues
scan and go · 5.0% of reviews
Scan and go issues
membership benefits · 2.0% of reviews
Membership benefits issues
ux · 2.0% of reviews
User experience issues
autofill
Autofill issues
ads
Ads issues
gas option
Gas option issues
checkout errors · 2.0% of reviews
Checkout errors
delivery · 7.0% of reviews
Delivery issues
inventory management · 1.0% of reviews
Inventory management issues
functionality · 2.0% of reviews
Functionality issues
payment options · 1.0% of reviews
Payment options issues

Unlock full review intelligence

Sign Up Free

Praised Features

ux · 13.0% of reviews
User experience
pricing · 3.0% of reviews
Pricing
inventory
Inventory
functionality · 4.0% of reviews
Functionality
pickup and delivery · 10.0% of reviews
Pickup and delivery
scan and go · 14.0% of reviews
Scan and go
membership benefits
Membership benefits
payment options
Payment options
inventory management
Inventory management
sign-in issues
Sign-in issues
checkout errors
Checkout errors
delivery · 7.0% of reviews
Delivery
pricing · 3.0% of reviews
Pricing
scan and go · 14.0% of reviews
Scan and go
membership benefits
Membership benefits
ux · 13.0% of reviews
User experience
autofill
Autofill
ads
Ads
gas option
Gas option
ux · 13.0% of reviews
User experience
pricing · 3.0% of reviews
Pricing
inventory
Inventory
functionality · 4.0% of reviews
Functionality
pickup and delivery · 10.0% of reviews
Pickup and delivery
scan and go · 14.0% of reviews
Scan and go
membership benefits
Membership benefits
payment options
Payment options
inventory management
Inventory management

Unlock full review intelligence

Sign Up Free

Feature Requests

More healthy options · 1.0% of reviews
Request for more organic and healthier options
Better pricing
Request for better pricing and discounts
Improved inventory
Request for improved inventory management
More customization options · 2.0% of reviews
Request for more customization options for orders
Better delivery options · 4.0% of reviews
Request for better delivery options

Unlock full review intelligence

Sign Up Free

Bug Reports

App crashes
The app crashes frequently
Checkout errors · 3.0% of reviews
Errors during checkout
Scan and go issues · 5.0% of reviews
Issues with scan and go feature
Sign-in issues · 2.0% of reviews
Problems signing in
Inventory management issues · 2.0% of reviews
Inventory management problems

Unlock full review intelligence

Sign Up Free

Competitive Position

Sam’s Club maintains a strong market position with competitive pricing and member benefits, but faces competition from other big-box retailers like Costco and Walmart.

Unlock competitive analysis

Sign Up Free