Prime Video
Amazon Mobile LLC
Analysis Summary
Prime Video receives mixed reviews with common complaints about ads, technical issues, and limited content availability. While praised for its content selection, users express frustration with the...
Rating Distribution
Pain Points
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ads
· 13.0% of reviews
Frequent and intrusive advertisements
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performance
· 12.0% of reviews
App crashes and slow loading
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content availability
· 2.0% of reviews
Limited availability of certain content
-
technical issues
· 9.0% of reviews
Various bugs and glitches
-
content selection
· 2.0% of reviews
Desire for more diverse content
-
ad-free experience
· 13.0% of reviews
Inconsistent ad-free experience
-
sign-in issues
Difficulties logging in
-
black screen
· 2.0% of reviews
Encounters with black screens
-
content variety
· 1.0% of reviews
Limited variety in content
-
download capability
· 3.0% of reviews
Issues with downloading content
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fast forward/slow forward options
Inadequate control over playback speed
-
additional recording options
Lack of recording features
-
app freezing
· 7.0% of reviews
App freezes during use
-
login issues
Trouble logging into the app
-
black screen
· 2.0% of reviews
Playback issues resulting in black screens
Praised Features
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content selection
· 8.0% of reviews
Variety and quality of available content
-
download capability
Ability to download content for offline viewing
Feature Requests
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subtitles
· 1.0% of reviews
Improvement in subtitle generation
-
content variety
· 2.0% of reviews
More diverse and exclusive content
Bug Reports
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app freezing
· 7.0% of reviews
App freezes during playback
-
black screen
· 2.0% of reviews
Playback issues resulting in black screens
-
subtitle issues
· 3.0% of reviews
Incorrect or missing subtitles
-
audio issues
· 1.0% of reviews
Sound quality problems
Competitive Position
The app faces stiff competition from established players like Netflix, particularly in content variety and user experience.
