Norton360 Antivirus & Security reviews: complaints, praise and verdict
NortonMobile
Data as of October 27, 2026. Review analysis of 100 reviews generated October 27, 2026.
By the numbers (App Vulture estimates, data as of October 27, 2026)
Estimates come from App Vulture's chart-rank model, confidence medium; see how the estimate works.
Analysis Summary
Norton 360 Antivirus & Security is highly praised for its robust security features and effective scam protection, but faces criticism regarding its pricing and occasional user experience issues. The app's subscription model is viewed as necessary for full functionality, though some users find it overpriced. While it maintains a strong competitive position in the security app market, it must address pricing concerns and improve user experience to retain users.
Rating Distribution
Pain Points
-
pricing
· 3.0% of reviews
Concerns about the cost of the subscription
-
ux
User experience issues
-
VPN issues
· 3.0% of reviews
Problems with the VPN feature
-
bugs
· 1.0% of reviews
General bugs and glitches
Praised Features
-
security
· 18.0% of reviews
High-level security features
-
scam protection
· 9.0% of reviews
Protection against scams
-
ease of use
· 7.0% of reviews
Ease of navigating and using the app
Feature Requests
-
more customization
Requests for additional customization options
Bug Reports
-
app crashes
· 1.0% of reviews
Instances of the app crashing
Competitive Position
Norton 360 holds a strong market position due to its comprehensive security features and long-standing reputation, but faces competition from other security apps offering similar features at potentially lower prices.
Frequently asked questions about Norton360 Antivirus & Security
What do Norton360 Antivirus & Security users complain about most?
The most common complaint in Norton360 Antivirus & Security reviews is pricing (3% of reviews), followed by VPN issues (3% of reviews) and bugs (1% of reviews). Concerns about the cost of the subscription.
What do users like about Norton360 Antivirus & Security?
Users praise Norton360 Antivirus & Security most for security (18% of reviews), then scam protection (9% of reviews) and ease of use (7% of reviews). High-level security features.
Is Norton360 Antivirus & Security worth it?
Yes for most users: Norton360 Antivirus & Security holds a 4.6 rating from 1,986,473 ratings. Norton 360 Antivirus & Security is highly praised for its robust security features and effective scam protection, but faces criticism regarding its pricing and occasional user experience issues. The app's subscription model is viewed as necessary for full functionality, though some users find it overpriced. Reviews describe pricing as negative. The main reason users leave is pricing.
How many monthly downloads does Norton360 Antivirus & Security have?
Norton360 Antivirus & Security gets about 1.5M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 27, 2026). Estimated monthly revenue is in the $3M to $7.5M range.
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