Microsoft SwiftKey AI Keyboard — Reviews & Insights
SwiftKey
Analysis Summary
Microsoft SwiftKey AI Keyboard is highly praised for its customization and multilingual support, but users report frequent issues with autocorrect and voice typing. The app's freemium model is generally well-received, though some users express frustration with bugs and declining performance over time.
Rating Distribution
Pain Points
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functional_issues
· 9.0% of reviews
Issues with app functionality
-
prediction
· 3.0% of reviews
Problems with word prediction
-
bug_reports
· 2.0% of reviews
Reports of bugs
-
customization
· 2.0% of reviews
Lack of customization options
-
multilingual support
· 5.0% of reviews
Issues with multilingual features
-
rich content
Problems with rich content features
-
Voice typing malfunction
· 1.0% of reviews
Issues with voice typing
-
feature_issues
· 1.0% of reviews
General feature issues
Praised Features
-
customization
· 1.0% of reviews
Highly customizable keyboard
-
multilingual support
Strong multilingual capabilities
-
rich content
· 1.0% of reviews
Rich content features
-
prediction
· 5.0% of reviews
AI-powered predictions
Feature Requests
-
More customization options
· 2.0% of reviews
Request for additional customization features
-
Emoji row
Request for an emoji row feature
Bug Reports
-
Autocorrect blunders
· 1.0% of reviews
Issues with autocorrect functionality
-
Backspace duplicating words
Backspace function duplicating words
-
Return key disappearing
Return key disappearing from the keyboard
-
Voice typing malfunction
· 1.0% of reviews
Issues with voice typing
Competitive Position
SwiftKey maintains a strong market position due to its extensive customization and multilingual support, but faces competition from other popular keyboards like Gboard and Google Keyboard.