Microsoft SwiftKey AI Keyboard — Reviews & Insights
SwiftKey
Analysis Summary
Microsoft SwiftKey Keyboard is highly praised for its customization options and multilingual support, but users report significant functional issues and bugs that detract from the overall experience. The app's freemium model is well-received, though some users express dissatisfaction with persistent bugs and feature requests remain for additional customization and functionality.
Rating Distribution
Pain Points
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functional_issues
· 4.0% of reviews
Issues with the keyboard's functionality
-
prediction
· 9.0% of reviews
Problems with text prediction
-
bug_reports
· 5.0% of reviews
Reported bugs in the app
-
customization
· 3.0% of reviews
Issues with customization options
-
multilingual support
· 2.0% of reviews
Issues with multilingual support
-
rich content
· 1.0% of reviews
Issues with rich content features
-
Voice typing malfunction
· 8.0% of reviews
Issues with voice typing
-
feature_issues
· 3.0% of reviews
General feature issues
Praised Features
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customization
· 7.0% of reviews
Highly customizable keyboard themes and layouts
-
multilingual support
· 5.0% of reviews
Support for multiple languages
-
rich content
· 1.0% of reviews
Use of emojis, GIFs, and stickers
-
prediction
· 3.0% of reviews
AI-powered text prediction
Feature Requests
-
More customization options
· 3.0% of reviews
Request for additional customization features
-
Emoji row
· 5.0% of reviews
Request for an emoji row feature
Bug Reports
-
Autocorrect blunders
· 5.0% of reviews
Issues with incorrect autocorrect suggestions
-
Backspace duplicating words
· 4.0% of reviews
Backspace function duplicating words
-
Return key disappearing
· 5.0% of reviews
Return key not appearing
-
Voice typing malfunction
· 8.0% of reviews
Problems with voice typing functionality
Competitive Position
SwiftKey maintains a strong market position due to its extensive customization and multilingual support, but faces stiff competition from other popular keyboards.