Microsoft SwiftKey AI Keyboard — Reviews & Insights
SwiftKey
Analysis Summary
Microsoft SwiftKey Keyboard is highly praised for its customization options and multilingual support, but users frequently report issues with bugs and autocorrect functionality. The app's freemium model with ads is generally well-received, though some users express frustration with performance issues and forced Bing integration.
Rating Distribution
Pain Points
-
functional_issues
· 4.0% of reviews
Issues with the keyboard's functionality
-
prediction
· 3.0% of reviews
Problems with word prediction accuracy
-
bug_reports
· 1.0% of reviews
Reports of bugs affecting keyboard performance
-
customization
· 3.0% of reviews
Issues with keyboard customization options
-
multilingual support
Problems with multilingual typing
-
rich content
Issues with rich content features
Praised Features
-
customization
· 12.0% of reviews
Highly customizable keyboard themes and layouts
-
multilingual support
Support for multiple languages
-
rich content
· 1.0% of reviews
Ability to use emojis, GIFs, and stickers
-
prediction
· 2.0% of reviews
AI-powered word prediction and correction
Feature Requests
-
More customization options
· 2.0% of reviews
Requests for additional customization features
-
Emoji row
· 1.0% of reviews
Requests for an emoji row feature
Bug Reports
-
Autocorrect blunders
· 1.0% of reviews
Issues with incorrect autocorrect suggestions
-
Backspace duplicating words
Backspace function duplicating words instead of deleting them
-
Return key disappearing
· 1.0% of reviews
Return key sometimes not appearing
-
Voice typing malfunction
· 3.0% of reviews
Issues with voice typing functionality
Competitive Position
Microsoft SwiftKey holds a strong position in the market due to its extensive customization and multilingual support, but faces competition from other popular keyboards like Gboard.