Microsoft SwiftKey AI Keyboard — Reviews & Insights
SwiftKey
Analysis Summary
Microsoft SwiftKey Keyboard is highly praised for its customization options, multilingual support, and rich content features. However, users have reported several bugs and functional issues,...
Rating Distribution
Pain Points
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feature_issues
· 14.7% of reviews
Users report issues with the keyboard's predictive capabilities and autocorrect.
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functional_issues
· 13.3% of reviews
Users report issues with the keyboard's functionality.
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customization
· 3.0% of reviews
Users report issues with customization options.
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multilingual support
· 4.7% of reviews
Users report issues with multilingual support.
-
rich content
· 3.7% of reviews
Users report issues with rich content features.
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prediction
· 6.7% of reviews
Users find the predictive text inaccurate.
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Voice typing malfunction
· 4.7% of reviews
Issues with voice typing
Praised Features
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customization
· 12.7% of reviews
Users appreciate the customization options available.
-
multilingual support
· 5.0% of reviews
Users appreciate the app's support for multiple languages.
-
rich content
· 2.3% of reviews
Users appreciate the rich content features.
-
prediction
· 14.7% of reviews
Users appreciate the predictive capabilities.
Feature Requests
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More customization options
· 1.7% of reviews
Users want more ways to personalize the keyboard.
-
Emoji row
· 1.0% of reviews
Users want an emoji row for easier access.
Bug Reports
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Autocorrect blunders
· 6.3% of reviews
Users report incorrect autocorrect suggestions.
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Backspace duplicating words
· 3.7% of reviews
Users report issues with backspace duplicating words.
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Return key disappearing
· 0.7% of reviews
Users report issues with the return key disappearing.
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Voice typing malfunction
· 4.3% of reviews
Users report issues with voice typing malfunction.
Competitive Position
Microsoft SwiftKey maintains a strong market position due to its extensive language support and rich content features, but faces competition from other popular keyboards like Gboard.
