Microsoft Authenticator — Reviews & Insights

Name: Microsoft Authenticator
Rating: 4.65 (2674973 reviews)

Microsoft Corporation

★ 4.65 (2.7M) Business Android Free

Or ask: Compare Microsoft Authenticator to its top alternatives What do Microsoft Authenticator users complain about most? Is Microsoft Authenticator still actively maintained? Best-rated Microsoft Authenticator alternative right now?

Rating

4.65

2.7M ratings

Reviews/Month

6000

Trend: stable

Last Updated

Feb 13, 2026

v6.2602.0889

Days Since Update

113

Aging

Analysis Summary

Microsoft Authenticator is highly praised for its security and ease of use, but users occasionally report significant bugs and login issues, which can lead to dissatisfaction and churn. The app's free model appeals to many, but persistent issues threaten its long-term viability.

Rating Distribution

5★

69.0%

4★

15.5%

3★

2.5%

2★

0.0%

1★

13.0%

Pain Points

login_issues · 6.0% of reviews
Users report difficulties in logging into the app or associated accounts.
usability · 3.0% of reviews
Users find the app difficult to navigate or use.
bug_reports · 2.0% of reviews
Users report bugs that affect the app's functionality.

Praised Features

usability · 6.0% of reviews
Users appreciate the app's ease of use.
security · 13.0% of reviews
Users highlight the app's strong security features.
login_experience · 2.0% of reviews
Users appreciate the passwordless login experience.

Feature Requests

more_customization
Users request additional customization options.

Bug Reports

login_issues · 5.0% of reviews
Users report issues with logging into the app or associated accounts.
uninstall_issue · 4.0% of reviews
Users report issues after uninstalling the app.

Competitive Position

Microsoft Authenticator holds a strong position in the market due to its robust security features and ease of use, though it faces competition from established players like Google Authenticator.