Intuit Credit Karma

Name: Intuit Credit Karma
Rating: 4.84 (7539122 reviews)

Credit Karma, Inc.

★ 4.84 (7.5M) Finance iOS Free

⚠ Sentiment Storm (moderate)

Rating

4.84

7.5M ratings

Reviews/Month

306

Trend: declining

Last Updated

Jan 26, 2026

v26.5

Days Since Update

Active

Analysis Summary

Credit Karma is widely praised for its free credit monitoring services, but users frequently report bugs, inaccurate credit score updates, and poor customer support. While the app's freemium model is...

Rating Distribution

5★

45.0%

4★

3.6%

3★

6.8%

2★

5.4%

1★

39.2%

Pain Points

ads
Excessive and intrusive advertisements
credit score accuracy · 14.0% of reviews
Inaccurate credit score reporting
account issues · 7.0% of reviews
Account access and login problems
freezing and blank screens
App freezing and blank screen issues
credit tracking · 10.0% of reviews
Delayed or inaccurate credit tracking
budget planning tools
Inadequate budget planning features
more accurate credit score updates · 7.0% of reviews
Request for more accurate credit score updates
account linking issues · 2.0% of reviews
Problems linking financial accounts
notification glitches · 2.0% of reviews
Issues with notifications
financial insights
Limited financial insights and advice
free service · 8.0% of reviews
Value of the free service
credit tracking · 19.0% of reviews
Effective credit tracking
financial insights · 1.0% of reviews
Useful financial insights
dark mode
Lack of dark mode
budget planning tools
Enhanced budget planning tools
manual identity verification
Need for manual identity verification
more accurate credit score updates · 7.0% of reviews
Request for more accurate credit score updates
better budget planning tools
Request for better budget planning tools
login issues · 6.0% of reviews
Login problems
freezing and blank screens
App freezing and blank screen issues
notification glitches · 2.0% of reviews
Issues with notifications
account linking issues · 2.0% of reviews
Problems linking financial accounts
credit tracking · 19.0% of reviews
Effective credit tracking
free service · 8.0% of reviews
Value of the free service
financial insights · 1.0% of reviews
Useful financial insights
dark mode
Lack of dark mode
budget planning tools
Enhanced budget planning tools
manual identity verification
Need for manual identity verification
more accurate credit score updates · 7.0% of reviews
Request for more accurate credit score updates
better budget planning tools
Request for better budget planning tools
login issues · 6.0% of reviews
Login problems
freezing and blank screens
App freezing and blank screen issues
notification glitches · 2.0% of reviews
Issues with notifications
account linking issues · 2.0% of reviews
Problems linking financial accounts
credit tracking · 19.0% of reviews
Effective credit tracking
free service · 8.0% of reviews
Value of the free service
financial insights · 1.0% of reviews
Useful financial insights
dark mode
Lack of dark mode
budget planning tools
Enhanced budget planning tools
manual identity verification
Need for manual identity verification
more accurate credit score updates · 7.0% of reviews
Request for more accurate credit score updates
better budget planning tools
Request for better budget planning tools
login issues · 6.0% of reviews
Login problems
freezing and blank screens
App freezing and blank screen issues
notification glitches · 2.0% of reviews
Issues with notifications
account linking issues · 2.0% of reviews
Problems linking financial accounts
credit tracking · 19.0% of reviews
Effective credit tracking
free service · 8.0% of reviews
Value of the free service
financial insights · 1.0% of reviews
Useful financial insights
dark mode
Lack of dark mode
budget planning tools
Enhanced budget planning tools
manual identity verification
Need for manual identity verification
more accurate credit score updates · 7.0% of reviews
Request for more accurate credit score updates
better budget planning tools
Request for better budget planning tools

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Praised Features

free service · 8.0% of reviews
Value of the free service
effective credit tracking · 19.0% of reviews
Effective credit tracking
useful financial insights · 1.0% of reviews
Useful financial insights

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Feature Requests

dark mode
Lack of dark mode
better budget planning tools
Enhanced budget planning tools

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Bug Reports

freezing and blank screens
App freezing and blank screen issues
notification glitches · 2.0% of reviews
Issues with notifications
account linking issues · 2.0% of reviews
Problems linking financial accounts

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Competitive Position

Credit Karma maintains a strong market position due to its comprehensive free credit monitoring services, but faces competition from newer apps offering more accurate and user-friendly experiences.

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