Instagram — Reviews & Insights
Analysis Summary
Instagram receives generally positive feedback for its overall functionality and visual creativity, but users frequently report login issues, account suspensions, and application crashes. While the...
Rating Distribution
Pain Points
-
bugs
· 8.0% of reviews
Issues with app functionality
-
account suspension
· 9.7% of reviews
Issues related to accounts being disabled or suspended
-
login issues
· 7.7% of reviews
Difficulties encountered when trying to log into the app
-
overall functionality
· 7.0% of reviews
General issues with app functionality
-
content creation
· 10.0% of reviews
Issues with creating and sharing content
-
visual creativity
· 8.0% of reviews
Issues with visual creativity tools
-
explore feature
· 6.0% of reviews
Issues with the explore tab
-
reels
· 6.3% of reviews
Problems with reels feature
-
social connectivity
· 8.7% of reviews
Issues with connecting with friends
-
application crashes
· 4.0% of reviews
The app crashing or closing unexpectedly
-
ads
· 0.3% of reviews
Issues with ads
Praised Features
-
overall functionality
· 13.7% of reviews
General satisfaction with how the app works
-
visual creativity
· 7.3% of reviews
Appreciation for the visual aspects and creative tools
-
social connectivity
· 3.7% of reviews
Enjoyment in connecting with friends and other users
-
explore feature
· 2.3% of reviews
Discovering new content and accounts
-
reels
· 2.3% of reviews
Short, entertaining video feature
Feature Requests
-
more customization options
Requests for additional ways to personalize the app
-
more discoverability options
Desire for better content discovery
Bug Reports
-
application crashes
· 6.7% of reviews
The app crashing or closing unexpectedly
-
account suspension
· 8.0% of reviews
Issues with account being suspended
-
ads
· 0.3% of reviews
Problems with in-app advertisements
-
login issues
· 7.7% of reviews
Difficulties encountered when trying to log into the app
-
overall functionality
· 7.0% of reviews
General issues with app functionality
-
content creation
· 10.0% of reviews
Issues with creating and sharing content
-
visual creativity
· 8.0% of reviews
Issues with visual creativity tools
-
explore feature
· 6.0% of reviews
Issues with the explore tab
-
reels
· 6.3% of reviews
Problems with reels feature
-
social connectivity
· 8.7% of reviews
Issues with connecting with friends
Competitive Position
Instagram maintains a strong market position due to its extensive user base and popular features, but faces competition from other social media platforms that offer similar functionalities.
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