inDrive. Rides with fair fares
® SUOL INNOVATIONS LTD
⚠ Sentiment Storm (moderate)
Rating
4.79
14M ratings
Reviews/Month
4286
Trend: declining
Last Updated
Mar 4, 2026
v5.158.0
Days Since Update
13
Active
Analysis Summary
inDrive is praised for its good driving service and variety of services but faces challenges with driver dissatisfaction over low fares and poor customer support. The app's freemium model is...
Rating Distribution
Pain Points
-
pricing
· 15.0% of reviews
Drivers complain about low fares despite rising fuel prices.
-
support
· 3.0% of reviews
Drivers report poor customer support and account issues.
-
functionality
· 3.0% of reviews
App crashes and GPS issues are reported.
Praised Features
-
driver service
· 7.0% of reviews
Many users appreciate the good driving skills and service.
-
additional services
Users appreciate the variety of services offered.
Bug Reports
-
account creation
Users report issues with account creation and login.
Competitive Position
The app offers a wide range of services but faces competition from other ride-sharing apps.
