Google Play Games — Reviews & Insights
Google LLC
Analysis Summary
Google Play Games has a mixed user experience with a significant portion of users praising its instant play feature and built-in games, while others face frequent bugs and performance issues. The...
Rating Distribution
Pain Points
-
bugs
· 13.3% of reviews
Issues with app functionality and stability
-
login issues
· 7.3% of reviews
Problems with account access and sign-in
-
performance
· 11.3% of reviews
Slow app speed and lagging issues
-
progress syncing
· 6.3% of reviews
Issues with saving and syncing game progress
-
instant play
· 3.3% of reviews
Problems with instant play feature
-
built-in games
· 5.0% of reviews
Issues with built-in games availability
-
gamer profile
· 5.3% of reviews
Problems with gamer profile customization
-
update loop
· 3.3% of reviews
Endless update prompts
-
app keeps being offline
· 6.3% of reviews
App goes offline unexpectedly
-
profile disappearance
· 3.7% of reviews
Gamer profile data disappearing
-
games moved to app
· 5.3% of reviews
Games not available in the app
-
separate audio options
Lack of separate audio options
Praised Features
-
instant play
· 1.7% of reviews
Feature allowing games to start without installation
-
built-in games
· 5.3% of reviews
Pre-installed games available within the app
-
gamer profile
· 2.7% of reviews
Customizable gamer profile with achievements and progress tracking
Feature Requests
-
download older versions
Request to download previous versions of the app
Bug Reports
-
crashes
· 6.0% of reviews
App crashes frequently
-
update loop
· 4.7% of reviews
Issue with forced updates
-
login issues
· 8.3% of reviews
Problems with account access and sign-in
-
performance
· 11.3% of reviews
Slow app speed and lagging issues
-
progress syncing
· 6.3% of reviews
Issues with saving and syncing game progress
Competitive Position
Google Play Games holds a strong position in the market due to its integration with Google services and a wide variety of games, but faces competition from other platforms offering more customization and fewer bugs.
