Google Play Books & Audiobooks — Reviews & Insights
Google LLC
Analysis Summary
Google Play Books & Audiobooks is highly praised for its extensive library and user-friendly features, but occasional app crashes and PDF reading issues pose significant pain points for users.
Rating Distribution
Pain Points
-
ux
· 3.0% of reviews
User interface issues
-
performance
· 6.0% of reviews
App crashes and loading issues
-
purchase issues
· 1.0% of reviews
Unauthorized charges
-
PDF reading issues
· 1.0% of reviews
Formatting problems with PDFs
Praised Features
-
library organization
· 2.0% of reviews
Custom shelves to categorize books
-
offline reading
· 5.0% of reviews
Ability to download books for offline use
-
reading customization
Adjusting font, text size, brightness, etc.
-
kid-friendly tools
Tools for children to explore word definitions and listen to books
-
immersive comics
Specialized comic and manga reading experience
Feature Requests
-
more magazines and newspapers
Desire for additional content types
-
voice settings
· 3.0% of reviews
Customization of audiobook voice settings
-
dark mode
Option for a dark reading mode
Bug Reports
-
app crashes
· 4.0% of reviews
Application crashes
-
PDF reading issues
· 3.0% of reviews
Problems with reading PDFs
Competitive Position
The app holds a strong position in the market due to its extensive library and user-friendly features, though it faces competition from other established reading apps.
