Google Photos: Backup & Edit reviews: complaints, praise and verdict
Data as of October 26, 2026. Review analysis of 100 reviews generated October 26, 2026.
By the numbers (App Vulture estimates, data as of October 26, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Google Photos is highly praised for its powerful features, automatic memory creation, and 15 GB of free storage. However, users frequently report bugs, syncing issues, and limited free storage, which contribute to mixed user sentiment and occasional churn. The app faces medium risk due to these issues and competition from other cloud storage services.
Rating Distribution
Pain Points
-
functionality
· 5.0% of reviews
Issues with app functionality and performance
-
Syncing issues
· 1.0% of reviews
Problems with syncing photos across devices
-
organization
· 7.0% of reviews
Difficulty in organizing and accessing memories
-
memories
· 2.0% of reviews
Issues with memory retrieval and functionality
-
free 15 GB storage
· 2.0% of reviews
Complaints about limitations of free storage
-
Old layout option
· 1.0% of reviews
Desire for the return of the old app layout
Praised Features
-
memories
· 16.0% of reviews
Automatic creation and curation of photo memories
-
free storage
· 2.0% of reviews
Provision of 15 GB of free cloud storage
-
photo editing
· 2.0% of reviews
AI-powered photo editing tools
-
Old layout option
Option to use the old app layout
-
search feature
· 1.0% of reviews
Advanced search capabilities
-
organization
· 3.0% of reviews
Automatic organization and folder creation
-
option to add to album and archive simultaneously
· 1.0% of reviews
Ability to add photos to albums and archive them at the same time
-
duplicating screenshots
Automatic detection and duplication of screenshots
Feature Requests
-
Old layout option
Return of the old app layout
-
More free storage options
· 2.0% of reviews
Additional free storage beyond the initial 15 GB
-
Better syncing options
Improved synchronization between devices
-
More editing tools
Additional photo editing tools
Bug Reports
-
Crashing
· 2.0% of reviews
App crashes frequently
-
Syncing issues
· 1.0% of reviews
Problems with syncing photos across devices
-
Editing issues
· 4.0% of reviews
Problems with photo editing tools
-
Memory organization issues
· 2.0% of reviews
Problems with organizing and accessing memories
-
Free storage issues
· 2.0% of reviews
Complaints about limitations of free storage
Competitive Position
Google Photos maintains a strong market position due to its powerful features and integration with other Google services, but faces competition from iCloud and Amazon Photos.
Frequently asked questions about Google Photos: Backup & Edit
What do Google Photos: Backup & Edit users complain about most?
The most common complaint in Google Photos: Backup & Edit reviews is organization (7% of reviews), followed by functionality (5% of reviews) and memories (2% of reviews). Difficulty in organizing and accessing memories.
What do users like about Google Photos: Backup & Edit?
Users praise Google Photos: Backup & Edit most for memories (16% of reviews), then organization (3% of reviews) and free storage (2% of reviews). Automatic creation and curation of photo memories.
Is Google Photos: Backup & Edit worth it?
Yes for most users: Google Photos: Backup & Edit holds a 4.8 rating from 1,633,765 ratings. Google Photos is highly praised for its powerful features, automatic memory creation, and 15 GB of free storage. However, users frequently report bugs, syncing issues, and limited free storage, which contribute to mixed user sentiment and occasional churn. Reviews describe pricing as positive. The main reason users leave is bugs.
How many monthly downloads does Google Photos: Backup & Edit have?
Google Photos: Backup & Edit gets about 3.2M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 26, 2026). Estimated monthly revenue is in the $8.8M to $13M range.
Similar Apps
Looking for Alternatives?
See the best alternatives to Google Photos: Backup & Edit, with pricing comparisons and feature breakdowns.
Browse Apps Like Google Photos: Backup & Edit