Google Maps
Google LLC
Analysis Summary
Google Maps is widely praised for its accuracy and comprehensive features, but recent updates have introduced significant bugs and performance issues that frustrate users. While the app's freemium...
Rating Distribution
Pain Points
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accuracy
· 7.0% of reviews
Issues with the accuracy of directions and routes
-
performance
· 12.0% of reviews
Slow loading times and app crashes
-
missing_features
· 3.0% of reviews
Requests for additional navigation features
-
navigation
· 8.0% of reviews
Navigation issues and inaccuracies
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GPS_signal_loss
· 7.0% of reviews
Frequent GPS signal loss
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update_issues
· 9.0% of reviews
Problems after recent updates
-
navigation
· 8.0% of reviews
Navigation issues
-
discoverability
· 2.0% of reviews
Difficulty in discovering new places
-
offline_maps
· 9.0% of reviews
Issues with offline map functionality
-
group_navigation
· 1.0% of reviews
Lack of group navigation features
-
app_crashes
· 7.0% of reviews
Frequent app crashes
-
GPS_signal_loss
· 7.0% of reviews
Frequent GPS signal loss
-
update_issues
· 9.0% of reviews
Problems after recent updates
Praised Features
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accuracy
· 9.0% of reviews
Highly accurate navigation and traffic updates
-
user_interface
· 2.0% of reviews
Intuitive and user-friendly interface
-
features
· 5.0% of reviews
Comprehensive features and functionalities
Feature Requests
-
pause_button
· 1.0% of reviews
Add a pause button for navigation
-
route_sticking
· 1.0% of reviews
Stick to a route without constant rerouting
-
airplane_mode
· 1.0% of reviews
Add a dedicated airplane mode for navigation
Bug Reports
-
update_bugs
· 8.0% of reviews
Bugs introduced after recent updates
-
GPS_signal_loss
· 7.0% of reviews
Frequent GPS signal loss
-
app_crashes
· 7.0% of reviews
Frequent app crashes
Competitive Position
Google Maps maintains a strong market position due to its extensive feature set and widespread user base, but faces challenges from competitors offering more reliable navigation and fewer bugs.
