Crumbl — Reviews & Insights
Crumbl, LLC
Analysis Summary
The Crumbl app receives overwhelmingly positive feedback for its cookies and user interface, with minor issues noted in user experience and rewards program. The app's freemium model is well-received, and it maintains a low risk profile in the competitive cookie market.
Rating Distribution
Pain Points
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UX
· 3.0% of reviews
Issues related to the user experience of the app.
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Cookies
· 8.0% of reviews
Concerns about the cookies offered by the app.
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Rewards Program
Issues related to the rewards program offered by the app.
-
User Interface
· 2.0% of reviews
Issues related to the app's user interface.
Praised Features
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Cookies
· 37.0% of reviews
Positive feedback about the cookies offered by the app.
-
User Interface
· 9.0% of reviews
Positive feedback about the app's user interface.
Feature Requests
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Preferred pick-up date
Requests for the ability to select a preferred pick-up date.
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Add a bow & stickers
· 1.0% of reviews
Requests for adding a bow and stickers to the cookies.
Bug Reports
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App crashes
Reports of the app crashing.
Competitive Position
Crumbl holds a strong competitive position due to its unique cookie flavors and positive user experience.
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