Crumbl reviews: complaints, praise and verdict
Crumbl, LLC
Data as of October 29, 2026. Review analysis of 100 reviews generated October 29, 2026.
By the numbers (App Vulture estimates, data as of October 29, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Users generally love Crumbl's cookies but face occasional issues with the app's user experience and stability. The freemium model is well-received, but improvements in app navigation and performance are needed to maintain user satisfaction and prevent churn.
Rating Distribution
Pain Points
-
UX
· 5.0% of reviews
Issues related to the user experience of the app
Praised Features
-
Cookies
· 44.0% of reviews
Positive feedback about the cookies offered by the app
-
User Interface
· 10.0% of reviews
Positive feedback about the app's interface
Bug Reports
-
App crashes
· 2.0% of reviews
Reports of the app crashing
Competitive Position
Crumbl maintains a strong market position due to its popular cookies, but faces competition from other cookie delivery apps.
Frequently asked questions about Crumbl
What do Crumbl users complain about most?
The most common complaint in Crumbl reviews is UX (5% of reviews). Issues related to the user experience of the app.
What do users like about Crumbl?
Users praise Crumbl most for Cookies (44% of reviews), then User Interface (10% of reviews). Positive feedback about the cookies offered by the app.
Is Crumbl worth it?
Yes for most users: Crumbl holds a 4.9 rating from 5,684,830 ratings. Users generally love Crumbl's cookies but face occasional issues with the app's user experience and stability. The freemium model is well-received, but improvements in app navigation and performance are needed to maintain user satisfaction and prevent churn. Reviews describe pricing as positive. The main reason users leave is UX.
How many monthly downloads does Crumbl have?
Crumbl gets about 820K downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 29, 2026).
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