Amazon Prime Video
AMZN Mobile LLC
Analysis Summary
Prime Video receives mixed reviews, with significant user frustration over excessive ads, app crashes, and poor user interface. While some users appreciate the wide content library and offline...
Rating Distribution
Pain Points
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ads
· 28.0% of reviews
Excessive and intrusive advertisements disrupting the viewing experience.
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bugs
· 10.0% of reviews
Various bugs affecting app functionality.
-
ux
· 9.0% of reviews
User interface issues and navigation problems.
-
downloads
· 5.0% of reviews
Problems with downloading content.
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app crashes
· 10.0% of reviews
App crashes and freezes.
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content library
· 2.0% of reviews
Issues with the availability and variety of content.
-
download organization
· 2.0% of reviews
Problems with how downloaded content is organized.
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picture-in-picture behavior
Issues with picture-in-picture functionality.
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additional streaming services
· 3.0% of reviews
Integration and availability of additional streaming services.
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movie buying
· 9.0% of reviews
Issues with buying or renting movies.
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playback speed
· 1.0% of reviews
Lack of playback speed control.
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parental controls
· 1.0% of reviews
Lack of parental control options.
-
cursor issue
· 1.0% of reviews
Cursor problems in the app.
Praised Features
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content variety
Wide variety of movies and TV shows available.
-
offline viewing
Ability to download content for offline viewing.
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additional streaming services
· 2.0% of reviews
Integration with other streaming services.
Feature Requests
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playback speed
· 1.0% of reviews
Request for playback speed control.
-
parental controls
· 1.0% of reviews
Request for parental control options.
Bug Reports
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app crashes
· 10.0% of reviews
App crashes and freezes.
-
cursor issue
· 1.0% of reviews
Cursor problems in the app.
-
login issues
· 7.0% of reviews
Problems with account login and verification.
Competitive Position
Prime Video faces stiff competition from established streaming services like Netflix and Hulu, particularly due to issues with ads, app stability, and user interface.
