Amazon Photos: Photo & Video reviews: complaints, praise and verdict
Amazon Mobile LLC
Data as of October 22, 2026. Review analysis of 100 reviews generated October 22, 2026.
By the numbers (App Vulture estimates, data as of October 22, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Amazon Photos receives overwhelmingly positive feedback for its ease of use and automatic backup features. While some users report minor upload and sync issues, the overall sentiment remains highly favorable, indicating strong user satisfaction and low churn.
Rating Distribution
Pain Points
-
upload_issues
· 5.0% of reviews
Issues with photo uploads
-
ux
· 1.0% of reviews
User experience issues
Praised Features
-
easy_to_use
· 17.0% of reviews
Ease of use
-
auto_backup
· 9.0% of reviews
Automatic backup
Feature Requests
-
better_organization
· 3.0% of reviews
Improved organization options
-
more_storage_options
· 5.0% of reviews
Additional storage plans
Bug Reports
-
sync_issues
· 3.0% of reviews
Synchronization problems
Competitive Position
Amazon Photos is well-positioned in the market, especially for Amazon Prime members who benefit from free unlimited storage.
Frequently asked questions about Amazon Photos: Photo & Video
What do Amazon Photos: Photo & Video users complain about most?
The most common complaint in Amazon Photos: Photo & Video reviews is upload_issues (5% of reviews), followed by ux (1% of reviews). Issues with photo uploads.
What do users like about Amazon Photos: Photo & Video?
Users praise Amazon Photos: Photo & Video most for easy_to_use (17% of reviews), then auto_backup (9% of reviews). Ease of use.
Is Amazon Photos: Photo & Video worth it?
Yes for most users: Amazon Photos: Photo & Video holds a 4.7 rating from 1,114,951 ratings. Amazon Photos receives overwhelmingly positive feedback for its ease of use and automatic backup features. While some users report minor upload and sync issues, the overall sentiment remains highly favorable, indicating strong user satisfaction and low churn. Reviews describe pricing as positive.
How many monthly downloads does Amazon Photos: Photo & Video have?
Amazon Photos: Photo & Video gets about 1.3M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 22, 2026).
