Alibaba.com - B2B marketplace
Alibaba Mobile
Rating
4.42
3M ratings
Reviews/Month
938
Trend: stable
Last Updated
Mar 3, 2026
v26.6.0
Days Since Update
14
Active
Analysis Summary
Alibaba.com is highly regarded for its wide range of products and customization options, but users express concerns about high shipping costs, occasional app crashes, and navigation issues. The app's...
Rating Distribution
Pain Points
-
ads
· 2.0% of reviews
Annoying advertisements
-
bugs
· 2.0% of reviews
App crashes and freezes
-
pricing
· 2.0% of reviews
High shipping costs
-
account deletion
Difficulty in account deletion
-
product variety
Limited product selection
-
user interface
· 1.0% of reviews
Navigation issues
Praised Features
-
Trade Assurance
· 1.0% of reviews
Secure payment protection
-
Customization
Product customization options
-
Product variety
· 2.0% of reviews
Wide range of products
Feature Requests
-
Account deletion option
Easier account deletion process
Bug Reports
-
App crashes
· 2.0% of reviews
Application crashes during use
-
Navigation issues
· 1.0% of reviews
Difficulty in navigating the app
Competitive Position
Alibaba.com holds a strong position in the B2B marketplace due to its extensive product variety and customization options. However, it faces competition from other platforms like Amazon and eBay.
