Zalo
Zalo Group
⚠ Sentiment Storm (mild)
Rating
2.07
2.5M ratings
Reviews/Month
429
Trend: declining
Last Updated
Feb 8, 2026
v26.02.01
Days Since Update
37
Active
Analysis Summary
Zalo's main issues lie in its privacy concerns, account creation difficulties, and performance problems. While some users appreciate its multifunctionality, the majority express frustration with...
Rating Distribution
Pain Points
-
account_creation
· 5.0% of reviews
Issues with creating and verifying accounts
-
notifications
· 2.0% of reviews
Problems with notification delivery
-
privacy
· 2.0% of reviews
Concerns about data collection and privacy
-
performance
· 2.0% of reviews
App performance issues
-
login_issues
· 5.0% of reviews
Difficulties logging into the app
-
notification_bugs
· 1.0% of reviews
Bugs related to notification system
Praised Features
-
multifunctionality
App's ability to support multiple functions
Feature Requests
-
group leave feature
Ability to leave multiple groups at once
Bug Reports
-
verification code issues
· 7.0% of reviews
Problems receiving verification codes
-
performance lag
· 2.0% of reviews
App lags and freezes
Competitive Position
Zalo faces stiff competition from established messaging apps like WhatsApp. While it offers some unique features, its privacy issues and performance lags hinder its market positioning.
