Yahoo Mail: Your smarter inbox
Yahoo
⚠ Sentiment Storm (severe)
⚡ Disruption Score: 52
Rating
4.70
4.5M ratings
Reviews/Month
833
Trend: declining
Last Updated
Jan 31, 2026
v7.83.0
Days Since Update
46
Active
Analysis Summary
Users express significant frustration with the new interface, spam detection issues, and frequent app crashes. While some praise the spam filter, the overall sentiment towards the app is negative due...
Rating Distribution
Pain Points
-
ux
· 46.0% of reviews
User interface issues
-
functionality
· 15.0% of reviews
Email sending issues
-
performance
· 25.0% of reviews
App crashes
-
ads
· 15.0% of reviews
Advertisements
-
organization
· 35.0% of reviews
Email organization
-
classic theme option
· 31.0% of reviews
Old theme preference
-
spam detection
· 16.0% of reviews
Spam issues
-
AI-powered features
· 23.0% of reviews
AI features annoyance
-
bulk email deletion
· 23.0% of reviews
Bulk deletion issues
-
app crashes
· 21.0% of reviews
App freezing
-
email deletion issues
· 9.0% of reviews
Email deletion problems
Praised Features
-
spam filter
· 14.0% of reviews
Effective spam detection
-
security
· 17.0% of reviews
Advanced security
Feature Requests
-
disable AI features
· 23.0% of reviews
Option to disable AI features
Bug Reports
-
email not sending
· 13.0% of reviews
Issues with sending emails
-
app freezing
· 19.0% of reviews
App freezes frequently
Competitive Position
Yahoo Mail faces stiff competition from established players like Gmail, especially due to its frequent updates and UX issues.
