HP
HP Inc.
⚠ Sentiment Storm (severe)
⚡ Disruption Score: 51
Rating
4.74
4M ratings
Reviews/Month
469
Trend: declining
Last Updated
Dec 9, 2025
v20.2.0
Days Since Update
98
Aging
Analysis Summary
The HP app receives mixed reviews, with users praising its overall functionality and ease of use but criticizing frequent printing errors, poor print quality, and the subscription model. Connectivity...
Rating Distribution
Pain Points
-
setup_and_connectivity
· 22.0% of reviews
Issues with initial setup and printer connectivity
-
printing_errors
· 22.0% of reviews
Problems with printing documents
-
printing_quality
· 5.0% of reviews
Low print quality
-
app_functionality
· 10.0% of reviews
General app performance issues
-
printing_and_scanning
· 22.0% of reviews
Issues with printing and scanning functionality
-
app_crashes
· 1.0% of reviews
App crashes
Praised Features
-
overall_app_functionality
· 16.0% of reviews
Overall app functionality and ease of use
-
printing_and_scanning
· 13.0% of reviews
Printing and scanning capabilities
Feature Requests
-
dark_mode_and_widget
· 1.0% of reviews
Request for dark mode and widget
Bug Reports
-
app_crashes
· 1.0% of reviews
App crashes
Competitive Position
The app faces stiff competition from other printer brands, particularly those offering more cost-effective and flexible subscription models.
