Google Play Books & Audiobooks
Google LLC
Analysis Summary
Google Play Books & Audiobooks is praised for its extensive library and cross-device synchronization, but users express frustration with persistent functionality issues, limited availability of rare...
Rating Distribution
Pain Points
-
ux
· 1.0% of reviews
User interface and experience issues
-
functionality
· 2.0% of reviews
Issues with app functionality
-
book selection
· 3.0% of reviews
Limited availability of desired books
-
offline reading
· 1.0% of reviews
Offline reading issues
-
customization
· 1.0% of reviews
Limited customization options
-
Broken PDF reading
· 1.0% of reviews
Issues with PDF file reading
-
Slow performance over time
Performance degradation over time
Praised Features
-
library access
· 5.0% of reviews
Ability to access library across devices
-
free samples
· 4.0% of reviews
Option to preview books
-
customization
· 1.0% of reviews
Customization options for reading
-
kid-friendly tools
Tools for children's reading
Feature Requests
-
scrolling option
· 1.0% of reviews
Option to scroll instead of swiping
-
more rare books
· 3.0% of reviews
Availability of more rare and niche books
Bug Reports
-
purchase issues
· 2.0% of reviews
Problems with purchasing books
-
voice settings
· 3.0% of reviews
Voice settings issues
-
PDF upload
· 1.0% of reviews
Issues with uploading PDF files
Competitive Position
Google Play Books maintains a strong market position due to its extensive library and cross-device synchronization, but faces competition from dedicated e-reader platforms like Kindle.
