Domino's Pizza USA
Domino's Pizza LLC
⚠ Sentiment Storm (moderate)
⚡ Disruption Score: 52
Rating
4.78
5M ratings
Reviews/Month
195
Trend: declining
Last Updated
Jan 20, 2026
v13.0.2
Days Since Update
56
Active
Analysis Summary
Users are largely dissatisfied with recent updates, citing frequent bugs, poor user experience, and missing features as major pain points. Despite some praise for the new design, the overall...
Rating Distribution
Pain Points
-
bugs
· 6.0% of reviews
Issues with app functionality
-
ux
· 25.0% of reviews
User experience issues
-
missing_features
· 9.0% of reviews
Features that used to be present
-
update_issues
· 35.0% of reviews
Problems after recent updates
-
customization
· 1.0% of reviews
Customization options
-
payment_errors
· 5.0% of reviews
Payment processing issues
-
app_crashes
· 17.0% of reviews
App crashes
-
Domino's Tracker
· 4.0% of reviews
Order tracking issues
-
order_history
· 5.0% of reviews
Order history visibility
-
payment_method_recognition
· 3.0% of reviews
Payment method recognition issues
Praised Features
-
new_design
· 9.0% of reviews
App's new design
Feature Requests
-
order_history
· 6.0% of reviews
Ability to view past orders
Bug Reports
-
forced_update
· 24.0% of reviews
Forced updates limiting iOS versions
Competitive Position
The app faces competition from other pizza delivery services, especially due to user dissatisfaction with recent updates.
