Crumbl
Crumbl, LLC
Rating
4.90
5.4M ratings
Reviews/Month
714
Trend: stable
Last Updated
Jan 29, 2026
v7.1.39
Days Since Update
47
Active
Analysis Summary
The Crumbl app is highly praised for its user-friendly interface and delicious cookies, but users express concerns about high prices and a lack of gluten-free options. Occasional app crashes also...
Rating Distribution
Pain Points
-
UX
Issues with user experience
-
Cookies
· 13.0% of reviews
Quality and presentation issues
-
Pricing
· 6.0% of reviews
Perceived high prices
-
User Interface
· 1.0% of reviews
App interface issues
-
Rewards Program
Rewards program dissatisfaction
-
Gluten-free options
· 1.0% of reviews
Lack of gluten-free options
-
Order Not Clearing
Order not being processed
Praised Features
-
UX
· 22.0% of reviews
Overall user experience
-
Cookies
· 51.0% of reviews
Quality and taste of cookies
-
User Interface
· 13.0% of reviews
App interface
-
Rewards Program
· 2.0% of reviews
Rewards program
Feature Requests
-
Gluten-free options
· 1.0% of reviews
More gluten-free cookie options
Bug Reports
-
App crashes
Application crashes
Competitive Position
Crumbl is well-positioned in the market due to its popular cookies and user-friendly app, but it faces competition from other cookie and dessert brands.
