Crumbl

Crumbl

Crumbl, LLC

4.90 (5.4M) Food & Drink iOS Free
Rating
4.90
5.4M ratings
Reviews/Month
714
Trend: stable
Last Updated
Jan 29, 2026
v7.1.39
Days Since Update
47
Active

Analysis Summary

The Crumbl app is highly praised for its user-friendly interface and delicious cookies, but users express concerns about high prices and a lack of gluten-free options. Occasional app crashes also...

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Rating Distribution

5★
88.6%
4★
4.8%
3★
1.8%
2★
1.6%
1★
3.2%

Pain Points

  • UX

    Issues with user experience

  • Cookies · 13.0% of reviews

    Quality and presentation issues

  • Pricing · 6.0% of reviews

    Perceived high prices

  • User Interface · 1.0% of reviews

    App interface issues

  • Rewards Program

    Rewards program dissatisfaction

  • Gluten-free options · 1.0% of reviews

    Lack of gluten-free options

  • Order Not Clearing

    Order not being processed

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Praised Features

  • UX · 22.0% of reviews

    Overall user experience

  • Cookies · 51.0% of reviews

    Quality and taste of cookies

  • User Interface · 13.0% of reviews

    App interface

  • Rewards Program · 2.0% of reviews

    Rewards program

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Feature Requests

  • Gluten-free options · 1.0% of reviews

    More gluten-free cookie options

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Bug Reports

  • App crashes

    Application crashes

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Competitive Position

Crumbl is well-positioned in the market due to its popular cookies and user-friendly app, but it faces competition from other cookie and dessert brands.

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