Get live chat, shared inbox, chatbots, and a knowledge base in one affordable platform — with a free plan that actually works.
Each app below addresses a specific gap in Crisp's offering. We picked them based on real user review patterns and feature differentiation.
Intercom offers more advanced product tours, targeted messaging campaigns, and deeper analytics than Crisp, at a higher price point.
Explore Intercom data →Tawk.to is a fully free live chat tool supported by an optional staffed chat service, with no limits on agents or conversations.
Explore Tawk.to data →Chatwoot is an open-source, self-hostable alternative to Crisp with a shared inbox, live chat, and API-first architecture.
Explore Chatwoot data →Help Scout focuses on email-centric shared inbox with a polished knowledge base, giving support teams a simpler but more refined experience than Crisp.
Explore Help Scout data →Freshdesk provides a broader omnichannel support suite including phone, with a free tier for up to 10 agents.
Explore Freshdesk data →Olark is a straightforward live chat tool with automation, team management, and CRM integrations, designed for simplicity over feature breadth.
Explore Olark data →Startups frequently discover Crisp when searching for a lower-cost Intercom alternative, staying long-term because the free tier is genuinely useful for early teams.
Yes. Crisp's free plan includes live chat, a shared inbox for two agents, and basic chatbot triggers with no time limit. Paid plans add more seats, chatbot automation, and channel integrations.
Crisp offers similar core features — live chat, inbox, chatbots, knowledge base — at a significantly lower price. Intercom has more advanced product tour, messaging campaign, and analytics capabilities for growth-stage teams.
Crisp supports a range of channels including WhatsApp (via integration), Facebook Messenger, Twitter, and Telegram on paid plans, consolidating them into the shared inbox.
App Vulture analyses review sentiment, update frequency, and feature data to recommend customer messaging tools that are actively maintained and genuinely valued by their users.
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