Self-host your own customer messaging platform — live chat, shared inbox, and omnichannel support with full data control and no vendor lock-in.
Each app below addresses a specific gap in Chatwoot's offering. We picked them based on real user review patterns and feature differentiation.
Crisp offers similar omnichannel messaging features as a managed cloud service, removing the operational overhead of self-hosting.
Explore Crisp data →Tawk.to provides free live chat as a fully managed cloud service, with no infrastructure to manage and no per-agent fees.
Explore Tawk.to data →Intercom provides a polished, fully managed messaging platform with advanced automation and onboarding tools for SaaS companies.
Explore Intercom data →Freshdesk is a full-featured managed support platform with omnichannel routing, a knowledge base, and phone support at competitive pricing.
Explore Freshdesk data →Rocket.Chat is a self-hostable open-source platform covering both internal team messaging and omnichannel customer support in one system.
Explore Rocket.Chat data →Papercups is an open-source customer messaging tool written in Elixir, designed for developers who want a lightweight, self-hosted live chat alternative.
Explore Papercups data →Privacy-conscious teams and companies in regulated industries choose Chatwoot specifically for the self-hosted option, which gives them complete control over customer data.
Yes. Chatwoot is released under the MIT licence and its source code is publicly available on GitHub. You can self-host it on your own infrastructure at no software cost.
Chatwoot provides Docker Compose and one-click deploy scripts for platforms like Heroku and DigitalOcean. Technical teams find setup straightforward; non-technical teams may prefer the managed cloud plan.
Yes. Chatwoot supports WhatsApp via the official WhatsApp Business API (Cloud API), allowing incoming and outgoing messages to be managed alongside other channels in the shared inbox.
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